Deliveries and returns

When will my order be delivered?

Find all the information on our delivery conditions.

For more information, contact us

How do I track my package?

Your tracking number is sent to you by email when your order is shipped.

You can also find the details of your orders in your account.

How do the returns work?

You can return any new product in its original packaging within 14 days.

Contact us to know our conditions.

Can I exchange an item?

We can make an exchange for any item.

To do so, you must send us your package by following the return procedure.

We will send you your new order as soon as possible.

Payments and loyalty

What payment methods do you offer?
How do the refunds work?

Once we receive your return package, the goods are checked by us.

We then contact you to inform you and we launch a refund at the latest on Friday following the reception of your articles.

You are credited directly to your bank account or Paypal.

Can I get a discount?

We try to offer you the best prices, all year long, on all the items available in our store.

In addition to our products, we make sure to offer you the best possible service, such as an after-sales service by phone, in France, 6 days a week.

All this comes at a price, and we prefer not to offer discounts on our products to keep our level of service as high as possible.

How does the loyalty program work?

Learn more about our loyalty system and the rewards you can enjoy.

My account

What do you do with my personal data?

Your data belongs only to you. We also buy on the web. And like you, we don't particularly like our data being shared with the highest bidder. Your data is safe with us. We do not share it with any third party.

How do I delete my data?

You can delete your account data whenever you want. Just contact us to do so.

Please note that your invoices will be kept for tax purposes.


Do you have a store?

Yes, we have a store in Aix-en-Provence (13).

You can come and visit us and see all the items that are offered on the site.

Discover the OUTSIDE store

Do you charge the same prices in store?

Of course !

The prices of all items are identical on the website, and in the store.

We also strive to provide the same level of service to all our customers, whether they are in front of us, or on the other side of the phone.

Product added to wishlist